LENIOR CITY, Tenn. (WATE) – An exotic sports car is finally back with its owner after a long delay for repairs. It took more than a year to fit a computer module into the car and neither the pandemic nor production delays were the reason.
After 15 months of waiting, Erik Taylor’s classic Porsche 944 is back in his garage. It was March 2021 when he took it to EuroHaus Motorsports, then in Lenoir City, due to a broken computer. Taylor called News Channel 11’s sister station WATE after seeing one of their stories about the mechanic working on his car.
For Taylor, the long delay in getting his car repaired was frustrating. WATE spoke to Taylor three weeks ago as he proudly showed off the car he hadn’t driven in over a year.
The mechanic Taylor dealt with is Robert Berry, the owner of EuroHaus Motorsports.
“He would have to find a computer, he said it would cost between $300 and $700 and I would have to give him some money in advance. I then gave him a credit card number over the phone,” Taylor said.
Taylor has brought other sports cars to Berry over the years and hasn’t had any issues with him, but this time he said there were always excuses. So one day, Taylor took a picture of the faulty computer module that was under the dash.
“I recently saw my car, he gave me another apology. That the computer he’d gotten the other day wasn’t working either, that he was going to call the tech company he got it from. I called this company. They had no record of him ordering a computer. There was no evidence that it was even being worked on,” Taylor said. “I trusted Robert to take care of this car for me, again we never discussed the price.”
The mechanic has been taking jobs lately but ends up frustrating his customers. A Knoxville man even took the mechanic to court in 2015 and won his case to get his car back.
In February 2022, WATE reported how a man found his exotic 2016 Porsche in pieces after paying Berry $13,000 to have the engine repaired in October 2020. A month after that interview, he got his Porsche back in March and took it to a second shop to have it repaired.
In March 2022, Kevin Johnson told WATE he gave his car to Berry’s Shop early last year.
“I don’t think I’m being unreasonable,” Johnson said. “It’s been a year. I’ve already given him $13,700. That should be enough to pay for all the parts needed for the repair.”
Despite sending Berry a legal “claim letter,” Johnson still doesn’t have his car.
Berry told WATE he was “trying to finish repairing Mr. Johnson’s Ferrari.”
When asked why it took 15 months to replace the computer in Taylor’s Porsche, Berry said, “He didn’t want to spend any money.”
Taylor said getting his car fixed is the problem, money isn’t the problem. “I was glad to have the car, I paid it and drove away.”
Berry told WATE he now has an employee helping him catch up on the more than two dozen cars waiting to be repaired at his shop.
Is there an official limit or reasonable timeframe as to how long a garage with a car can last?
There are several answers to this question. Consumer experts say there is no legal limit to how long a garage must keep a car. For many minor repairs, just a few hours is a reasonable auto repair time. However, larger repairs can take significantly longer. The overall workshop workload often affects how long the more extensive repairs take.
The bottom line is that there is definitely a fine line between doing business well and enduring too much.
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